Fiber

Fiber that sends as fast as it receives.

The same speed up and down, no data caps, no contracts — built and installed by crews who live here. Where the glass has reached your street, this is the best connection we sell.

Symmetrical: upload matches download
Up to 8 Gbps where available
Every plan from Essential to Ultimate

(435) 674-0165

Fiber

Light through glass, all the way to your house.

A strand of glass runs from our network to a small fiber terminal on your wall. Nothing in between is shared with your neighbors, and nothing in between is a radio.

Same speed both ways. Uploads run as fast as downloads, so video calls, backups, and a house full of devices stop competing.
Up to 8 Gbps where available. Most homes never come close, which is the point: the line has room for whatever comes next.
Wired, not over the air. Storms, trees, and a new house across the street have no say in your speed.
One terminal, one router. The fiber terminal feeds your router; from there, Wi-Fi works as it always has.

See plans that run on fiber

Cutaway drawing of a house: a fiber terminal on the outside wall and a router in the living room — 1 Fiber terminal on the wall2 Your router

The install, in three visits

Two of them happen outside while you go about your day. You're home for the last one.

We bring the line to your house

A crew runs a fiber drop from the street to the side of your home, buried or aerial to match the neighborhood. You don't need to be there.

We splice it and test the light

The drop is fused to the network and the signal is measured end to end. Still outside, still no appointment.

We bring it inside and turn it on

At a time you pick, a technician brings the fiber in, mounts the terminal, sets up your router, and tests it on your own devices before leaving.

Timing between visits depends on the build in your neighborhood. We tell you the plan for your street when you sign up.

Where fiber is today

Fiber goes in one build area at a time, and the map changes every month. Here is where it stands, town by town.

Across town

Fiber to the home on nearly every street

In parts of town

Live in some neighborhoods, building in others

Next door

Fiber has reached the town's edge

Santa Clara

Fiber builds go where neighbors ask. A request from your street counts.

Not listed? Wireless reaches nearly every address we serve, on the same plans, and every town has its own page.

Pick the plan for your household. Fiber carries all of them.

Plans are sized by what your house does at once, not by a speed number. Each plan page shows the price and the speed range you get.

Ultimate

Fiber only. The most we can deliver.

We confirm your exact speed at your address before install. How much speed do you need?

Fiber and wireless, side by side

Same network team, same plans, same local support. The difference is the last stretch to your house.

	Fiber	Wireless
Upload	Same as download	Slower than download
Top speed	Up to 8 Gbps where available	Up to 200 Mbps; up to 1 Gbps with FiberWave
Weather	Not a factor	Heavy storms can slow it briefly
Install	A line to the house, then one visit inside	A foot-wide dish outside, one visit
Where it reaches	Built areas, growing every month	Nearly every address we serve
Plans	All five, including Ultimate	All but Ultimate

Fiber questions

The ones we hear most on the phone.

Fiber is built street by street, so two houses a block apart can have different answers. Type your address in the form above and we will tell you whether the glass has reached you, and if not, what does.

Your upload speed matches your download speed. Video calls stop freezing on your end, cloud backups finish overnight instead of over a weekend, and a house full of people sending and receiving at once does not slow each other down.

Only for the last visit. The line drop and the splice happen outside. When we bring the fiber inside, place the fiber terminal, and set up your router, we schedule a time and you are there.

Where the neighborhood is built underground, we bury a small drop from the street to your house and restore the ground behind us. Where lines run on poles, the drop is aerial. Either way we walk the route with you first.

No. Standard residential plans have no usage allowance and no overage billing on fiber or wireless. Standard plans are for your own household; reselling or redistributing service is a separate product with its own terms. Read the Acceptable Use Policy.

Wireless reaches nearly every address we serve, on the same plans, from the same local team. Check your address and we will tell you what reaches it today and put your street on the fiber list.

Fred, your friendly InfoWest neighbor, giving a thumbs up

Not sure what reaches your street?

Call and a neighbor will look it up while you're on the line. No menu, no hold music.